Reporting is critical to any operation and whilst Seaglass offers many reports as standard this will only ever be the start of the information journey. Most operations require two things on top of this:

• Custom reporting
• Enterprise wide reporting

Custom Reporting allows for experienced analysts to get access to all the data the system holds and present it either the form of additional reports or to management via a reporting tool allowing further analysis. sgReport makes available an up to date replica of the operating database for reporting, and potentially integration, purposes.

Enterprise wide reporting recognises that the information in Seaglass does not live in isolation and needs to be presented alongside information from other enterprise systems such as Finance, Contact Centre, Digital and HR. At Seaglass we will work with you to ensure you have a data repository that can draw together all these information sources including sgReport.