sgSmart is your company’s window into the market. It sits at the core of the Seaglass suite of systems allowing you to send messages to, and receive messages from, other industry participants.

• Secure ISO27001 accreditation
• Resilient – redundant data centres, gateways, HSMs
• Autoscaling – automatically scales up and down to match demand
• Standalone or Integrated – can be tightly integrated into the Seaglass product suite or standalone
• FUSA / VUSA support – our cybersecurity partners can provide documentation and assistance with audits
• Metering integration – out of the box integration with leading providers of field services software

Functionality

• Smart Healthchecks – the system proactively polls devices to ensure that they are performing and meet a baseline device configuration and automatically sends service requests to correct errors or deviations from baseline configuration
• Firmware Management – automatically updates firmware based on upgrade paths defined by the user
• Alert Configuration – users can configure which alerts are raised and how they are handled
• Orchestrations – standard orchestrations are provided out of the box and are user-configurable
• Reporting – extensive report catalogue and integrations to BI tools
• Monitoring – dashboards show key system performance metrics with alarms for potential issues